1. What products do you sell at Stitch?
At Stitch, we offer a variety of apparel and accessories, including:
- T-Shirts
- Hoodies
- Swimwear
- Crop Tops
- Men’s Underwear
- Other unique clothing items.
2. How can I place an order?
To place an order, simply browse our collections, select your preferred item, choose the size and color (if applicable), and add it to your cart. Proceed to checkout and complete your purchase with your preferred payment method.
3. Do you ship internationally?
Yes, we offer international shipping! Shipping costs and delivery times may vary depending on your location.
4. What are your shipping options?
We provide standard and express shipping options. During checkout, you'll be able to select the option that best fits your needs. Please note that some items are excluded from "Click & Drop" services.
5. How long does delivery take?
Delivery times depend on your location and the shipping method you choose. Typically, standard shipping takes 5-7 business days, while express shipping can take 2-3 business days. International orders may take longer.
6. What is your return policy?
We offer a 30-day return policy on all unused and unworn items. If you’re not satisfied with your purchase, please contact our customer support team for assistance with returns or exchanges.
7. How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking number. Use this number to track your package through our website or the carrier's tracking service.
8. Do you offer custom or personalized items?
At the moment, we do not offer custom or personalized items. However, we frequently update our inventory with new and unique designs.
9. Are your products ethically made?
Yes, at Stitch, we are committed to offering ethically sourced and sustainably made clothing. We partner with manufacturers who follow fair labor practices and use eco-friendly materials whenever possible.
10. How can I contact customer support?
If you have any questions or need assistance, you can reach our customer support team at [your email] or through the contact form on our website. We aim to respond within 24 hours.
11. Do you have physical stores?
Currently, Stitch operates as an online store only. We do not have any physical retail locations.