At Stitch, we are dedicated to delivering your orders promptly and efficiently. Below are the details of our shipping process to ensure you know what to expect when shopping with us.
Shipping Destinations
We currently ship to [insert countries or state “worldwide”]. Please note that shipping availability may vary depending on your location.
Shipping Rates
Shipping costs are calculated at checkout and are based on your location, the shipping method chosen, and the total weight of your order. We offer the following shipping options:
- Standard Shipping: [Insert delivery time and cost]
- Express Shipping: [Insert delivery time and cost]
- Free Shipping: On orders over [insert amount], we offer free standard shipping.
Note: Delivery times are estimates and may vary depending on factors outside of our control (e.g., customs delays, holidays).
Processing Time
Orders are typically processed within 2–3 business days. Please allow additional time during peak seasons or holidays. Once your order is processed, you will receive an email confirmation with your tracking number.
Estimated Delivery Times
- Standard Shipping: 7–14 business days
- Express Shipping: 3–7 business days
Note: Delivery times vary based on your location and the shipping option chosen. International orders may take longer due to customs clearance.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can use this number to track your order through our website or directly via the carrier's website.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or other fees. These charges are not included in our shipping rates and are the responsibility of the customer. Please check with your local customs office for more information on potential fees.
Lost or Delayed Shipments
While we strive to ensure that all shipments arrive on time, Stitch is not responsible for delays caused by customs, natural events, or carrier delays. If your shipment is significantly delayed or lost, please contact us at stitch.official23@gmail.com for assistance.
Incorrect Shipping Information
Please ensure that all shipping details are correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your shipping address, please contact us as soon as possible at stitch.official23@gmail.com. Changes cannot be made once the order has been processed.
Need Help?
If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to our customer support team at stitch.official23@gmail.com.